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ABOUT US

Bright Star Talent Management - DBA, Bright Star Marketing, is an Atlanta based business specializing in B2B training in the following areas|industries (we are open to other industries) if your industry or business sector is not listed and you are interested in speaking with a representative about training with us, please feel free to send us an email inquiry with the Subject titled - "TRAINING INQUIRY" - visit the "Contact Us" tab for more information on how to reach us.


At Bright Star, we have been helping businesses succeed through in-depth training for the past 10 + years; by using our effective tools and strategies, we can assist you with opening up the lines of communication, exceeding your organization's sales goals, and ultimately, building a stronger - more reliable team.


A Few B2B Industries|Strategies We Focus On:

*Home Renovation/Improvement

*Hospitality

*Construction

*Telemarketing | Inside Sales

-Appointment Setting

-Cold Calling

-Closing {ABC - "Always Be Closing"}

*Customer Service

*Waitstaff Training

-Bars

-Comedy Clubs

-Lounges

*Team Building

*Effective Communication

-From Management to Team - from Team to Customer | Client

*Empathetic Management Style


We appreciate your interest and look forward to speaking with you soon


ASK US ABOUT OUR PERSONAL + PROFESSIONAL CREDIT

 REPAIR SPECIALS

What We Do + How We Do It

B2B

TELEMARKETING


*Bright Star Talent Management|Marketing


*Is a leading provider of telesales, appointment setting, and telemarketing services: business-to-business, business-to-consumer, outbound, and inbound telesales. 


*More telemarketing campaigns are being outsourced by professional lead generation and telemarketing service experts; we specialize in creating, executing, and managing telemarketing sales lead campaigns.


*We recruit motivated professionals, and provide training on business, sales, appointment setting, and phone selling techniques. We educate them about your company, and put them to work in dedicated teams.


*We will quickly and effectively launch an outbound telemarketing campaign for your company. We cater to companies looking for individual telemarketers as well as those looking for scalable teams to meet their telemarketing needs.


*We can build an extensive database of leads and contacts, or we can assist you in obtaining a database of prospects that meet your criteria if you do not already have one.


*As we work to get your telemarketing campaign up and running, we can also develop sales scripts. We will train a team of telemarketers before they hit the phones to ensure that your campaign will be a successful one.


*Outbound telemarketing is an effective way to acquire customers and qualify prospects. We thoughtfully target specific geographic areas to offer them your products, programs, and/or your services.

We work hard to ensure each campaign is a success by penetrating specific markets and targeting key decision makers globally.


*By allowing Bright Star Talent Management to lead your telemarketing campaign, you will benefit from the highest qualified leads that have the highest chance of converting into sales.


*We will place telemarketing calls to your Existing Customers and prospects to perform surveys, tell about promotions, offer trade-in credits, sell products and services, generate and qualify leads, prompt your customers to visit stores and showrooms and set appointments. Give existing buyers heads-up on hot deals, and create live transfers.


*Customer care support is strength for any company, as nothing is more important to a company than its customers; for without them, they wouldn’t be in business. At Bright Star Talent Management, we fully recognize and understand the magnitude and importance of being entrusted to support your customers.


*Business to Consumer Telemarketing

Present attractive, targeted offers to prospects and existing customers with outbound telemarketing calls. Get the most out of print ads, and infomercials, and inbound telemarketing with cross- sells/upsells. Our Professionally trained Business- to-Consumer Specialists have the experience to properly introduce such offers to customers, which will result in a high conversion rate of your offerings.


*We will work hard to understand your businesses industry to better serve you.

Our goal is to understand your products and services so well that the technical support we provide is as good as the service your actual employees would provide. 


*The representative’s we train are held to the highest quality of standards to ensure your customers satisfaction.

APPOINTMENT SETTING

*Telemarketing To Your Existing Customers


*During our training sessions, we map our a strategy for your company by understanding your organization's needs and goals.


*We will place calls to your existing customers and prospects to perform surveys, inform them about promotions, offer trade-in credits, sell products and services, generate and qualify leads, prompt your customers to visit stores and showrooms, and set appointments. Give existing buyers heads-up on hot deals, and create live transfers.


*Customer care support is the core strength for an organization, as nothing is more important than its customer. We fully recognize and understand the magnitude and importance of being entrusted to support your customers.


*Business to Consumer Telemarketing

The goal is to present attractive, targeted offers to prospective and existing customers with outbound telemarketing calls. We can assist you with getting the most out of print ads, infomercials, and inbound telemarketing using cross- sells/upsells. 


*Our Professionally trained Business- to-Consumer Specialists (B2C) have the experience to properly introduce and explain offers to customers, which results in a high conversion rate.



*Inbound Customer Service


*Appointment Setting is crucial and most beneficial to companies with smaller sales forces/teams. Salespeople simply do not have the time to make the necessary amount of calls to produce their own appointments. Therefore, outsourcing the Appointment Setting aspect is an effective way to free up your Sales team.


We can also provide inbound customer service representatives to handle any customer questions, concerns, problems, or technical issues. We will ensure they receive the best & highest degree of customer service attention 


*Offshore Appointment Setting/Survey Taking professionals: 


*We will provide professionally trained Appointment Setters and Survey Takers who are comfortable speaking with “C” level executives and company owners. Each Appointment Setting/Survey taking professional are required to have at least 3 years of outbound cold calling experience and/or inbound experience. They also specialize in lead generation, appointment setting, or survey taking - this allows you more flexibility to focus on other tasks.


*B2B Lead Generation is essential for organizations with product or service offerings. Our goal would be to secure prospective businesses needing your products and/or services and inform them that your products and/or services are a viable solution to their needs.

This is done through cold calling efforts towards a defined target audience.


*Sales lead generation can also be used to follow up on trade show contacts, webinar attendees, website inquiries or even older prospects that you have not reached out to for several months or years. Our highly experienced team learns everything there is to know about your products and services, their values and key differentiators from your competitors, so we are able to tailor a customize an effective calling campaign.


*We provide you with peace of mind of knowing that your organization is being represented by high-level, experienced & skilled professionals. 

"If Everyone Is Moving Forward Together, Then Success Takes Care Of Itself"

- Henry Ford


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